Privacy Policy

Privacy Policy of Carzaa Effective Date: 12.07.2025 At Carzaa, your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app, website, and services. By using Carzaa, you agree to the practices described here. 1. Information We Collect Personal Information: When you register or book a vehicle, we may collect your name, phone number, email address, address, payment details, and driver’s license information. Usage Data: We automatically collect data about how you interact with our app and website, such as device information, IP address, browser type, pages visited, and usage times. Location Data: With your permission, we collect GPS location data to provide accurate vehicle pick-up and drop-off services. 2. How We Use Your Information To provide, operate, and maintain the Carzaa service To process your bookings and payments To communicate with you regarding your reservations, support requests, and updates To improve our app, services, and customer experience To comply with legal obligations and prevent fraud or unauthorized use 3. Sharing Your Information We do not sell or rent your personal information to third parties. We may share your data with: Service providers assisting in vehicle maintenance, payment processing, or customer support Legal authorities if required by law or to protect our rights and safety 4. Data Security We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or destruction. 5. Your Rights You may: Access and update your personal information Request deletion of your data (subject to legal requirements) Opt-out of marketing communications To exercise these rights, contact us at [support@carzaa.shop]. 6. Cookies and Tracking Technologies We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can manage cookie preferences through your browser settings. 7. Children’s Privacy Carzaa is not intended for users under 18 years of age. We do not knowingly collect personal information from minors. 8. Changes to This Policy We may update this Privacy Policy periodically. We will notify you of significant changes via the app or website. 9. Contact Us If you have questions or concerns about this Privacy Policy, please contact: Email: support@carzaa.shop Phone: +880 1234 567890 Address: 264/5, Kamal Soroni Road, Mirpur, Dhaka-1216