Terms & Conditions

📜 CAR ZAA - Terms and Conditions

Effective Date: [Insert Date]
Website: https://www.carzaa.shop

By accessing, browsing, or using CAR ZAA’s services or website, you agree to comply with the following terms and conditions. Please read them carefully.

1. Definitions

• “CAR ZAA” / “We” / “Us” / “Our” refers to the registered company operating the platform www.carzaa.shop.

• “User” / “You” / “Customer” means any individual or entity using our services.

• “Platform” refers to the CAR ZAA website and mobile interface.

2. Eligibility

You must be at least 18 years old to use our services. By placing an order, you confirm that you are legally capable of entering binding contracts.

3. Account Registration

• Users are responsible for maintaining confidentiality of login credentials.

• CAR ZAA reserves the right to suspend or terminate accounts for suspicious activity or breach of terms.

4. Product Orders

• All orders are subject to availability and confirmation.

• Prices, descriptions, and availability may change without notice.

• CAR ZAA reserves the right to cancel any order due to stock issues, errors, or fraud suspicion.

5. Payment Terms

• We accept bKash, Nagad, Rocket, Debit/Credit Cards, and Cash on Delivery (where applicable).

• For rentals and high-value items, full/partial prepayment may be required.

• All payments are processed securely and are non-refundable unless stated otherwise.

6. Shipping & Delivery

• Products are delivered within 1-7 working days based on location.

• Emergency services (ambulance/medication) are delivered as per urgency.

• CAR ZAA is not liable for delays caused by third-party logistics or natural events.

7. Return & Refund Policy

• Physical Products: Returnable within 7 days if unused and in original condition.

• Medicines: Non-returnable unless damaged or incorrect delivery.

• Rental Services: Booking is final. Refunds only applicable if canceled before scheduled time and as per policy.

• Refund Timeframe: 5–10 business days after approval.

8. Rental Services Terms

• Rentals (car, ambulance, helicopter) require valid documentation.

• Users are liable for damages, delays, or misuse during the rental period.

• CAR ZAA is not responsible for third-party accidents or legal violations during rental.

9. Medical Disclaimer

• Medication advice should be taken from licensed professionals.

• CAR ZAA is not liable for misuse, overdose, or side effects caused by medications sold.

• Veterinary and human medicines must be stored and used responsibly.

10. User Conduct

• Users agree not to use the platform for illegal, harmful, or fraudulent activities.

• Harassment, abuse, or misuse of services will lead to immediate account termination.

11. Intellectual Property

• All content, logos, images, and software on the website are the property of CAR ZAA.

• Unauthorized use or reproduction is strictly prohibited.

12. Limitation of Liability

CAR ZAA shall not be liable for:

• Indirect or consequential loss/damages.

• Delays, losses, or damages arising from user errors or third-party service providers.

13. Privacy Policy

All data collected is handled under our Privacy Policy in compliance with the Digital Security Act and GDPR where applicable.

14. Modifications to Terms

CAR ZAA may update these Terms at any time. Continued use of the platform signifies acceptance of the revised terms.

15. Governing Law

These Terms shall be governed and construed under the laws of Bangladesh. Any disputes shall be handled in the courts of Dhaka jurisdiction.

📬 Contact Information

CAR ZAA
Address: [Insert Address]
Email: support@carzaa.shop
Phone: [Insert Hotline Number]